How do I change or cancel my order?
Contact us right away on live chat so we can put a hold on your order right away so it doesn’t ship out.
When will I receive my order?
Shipping within the US takes about 5-7 Business days after shipping out. International deliveries vary and is estimated at two weeks for delivery.
How do I check the status of my order?
You will get an email confirming your order has shipped. It will include the tracking number.
How do I make a return?
Please e-mail us about your return and we will go through each return on a case by case basis.
I have not received my order confirmation, what should I do?
Send an email to email@example.com with the Order ID and our Customer service department will help you out.
Do you ship Worldwide?
Everywhere in the world except Morocco and Guatemala. Unfortunately USPS has stopped regular service to Guatemala.
How much do you charge for shipping?
$5.75 Flat within the USA. $8.95 Flat rate for all international orders.
Will I be charged sales tax?
If import or sales taxes apply to your Order, you are solely responsible for them. We simply cannot keep track of every tax/duty for every country in the world. We apologize for any inconvenience this may cause and thank you for your understanding.
Do you ship to P.O. boxes?
Yes we do, since we usually ship out by Postal service we prefer it. Please ensure the addresses you provide are serviceable by your local post office.
Do you ship to APO/FPO addresses?
What method is used for shipping?
We ship using United State Postal Service most of the time. Certain International orders may be sent using various couriers depending on the situation.
My order was lost in transit, will I still be able to get a replacement?Most likely yes, please email us at firstname.lastname@example.org and we will take a look at it on a case by case basis.
How long does it actually hold?
In our tests Original Styling Meraki held for between 10 hours and 2 days, depending on the hair type. We have tested the product on a dozen knowledgeable community members and the results were that the product held for significantly longer than other popular products. That being said, keep in mind that there are tons of hair types so hold might vary depending. Some may give more or less hold than the people tested so far.
How is this better than the other products?
This product took months of work to create exactly what the online style community asked for. Original Styling Meraki is as close to the consensus of an ideal product as we could possibly make it. I mean for real… it took us 5 different teams of chemists to come up with a product we’re proud to present.
Will it work for my hair type?
Original has been tested on wavy, straight, thick, thin, coarse and fine hair. It has proven to provide all day hold for the hair types tested. If your hair type is particularly extreme, it may not have been tested yet. Although not tested, there is a chance Original won’t work on balding, thinning, or naturally very very thin hair. Standard thin hair was tested and it performed great for this hair type. While likely not being perfect for 100% of hair types, Original is more versatile than all or nearly all high hold products for hair types.
How long does it take to apply?
Thanks to it’s naturally based components, Original Styling Meraki is considerably less sticky than many other high hold products. That being said, brief stickiness may be felt when applying to thicker hair. Any sticky feeling felt upon application will disappear within 10 minutes of the product setting into the hair. It does not leave your hair feeling dry or crispy.
Will it pull on my hair? Is it sticky?
The product does not significantly pull on hair when applied. It is a high hold product so you will feel it during application, but it is more creamy than sticky. Any sticky feeling felt upon application will disappear within 10 minutes of the product setting into the hair.
Are there any harmful chemicals?
Of course not! We don’t condone harmful chemicals and therefore would never release a damaging formula. Original has many plant extracts and is a NATURALLY based product.
Does the product wash out easily and is it water soluble?
It’s not 100% water soluble, but it does come out of the hair easily when washed with shampoo. During testing the product washed out with shampoo for everyone. Some people found that it came out with just water, but some people needed shampoo. The product is water based and behaves like other water based products.
Does it appear greasy or shiny?
Original Styling Meraki has a matte finish, it is not greasy or shiny
How do I know how much I should use?
This depends entirely on your hair type. You will need to experiment as thin hair will require less and thicker hair will need more. It is a relatively strong formula that does not require more than your average strong hold product. We recommend to start with a small amount and add more as needed.
Who specifically is this for?
People who want healthy hair that holds all day with a "no-product" look finish.
Who specifically is this NOT for?
People with thinning hair, people who want a slicking style with shine, people who prefer not to have volume in their hair and dem no good haters.
Does it look natural?
If you use a little it gives you a natural glow, and if you use more the product provides medium shine.
Does it look greasy?
No! The product gives a tasteful shine.
Is it oil-based or water based?
How long does it take to apply?
30 seconds to a minute.
What is the “hold” of this product?
This is a medium hold pomade. Keeps hair in place without being too heavy.
How long does the hold last?