FAQ
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What are the average delivery times?
USA Domestic Shipments: Standard rate shipments take 5-6 business days (weekends excluded). Expedited shipments take 3-4 business days (weekends excluded).
International Shipments: All standard rate shipments take 2-4 weeks (customs clearance can drive delivery times up to 4 weeks). All expedited shipments take 4-6 business days (weekends excluded). -
When will I receive my order?
Shipping within the US takes about 5-6 Business days after shipping out. International deliveries vary and are estimated at two to three weeks for delivery. Delivery to some countries may take up to four weeks due to uncontrollable custom clearance delays.
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How much do you charge for shipping?
Shipping Method
Costs
U.S. - DHL SmartMail Parcel Expedited (Orders $45 and over) - 5-6 Business days
FREE
U.S. - DHL SmartMail Parcel Expedited (Orders under $45) - 5-6 Business days
$5.95
U.S. - USPS Commercial Plus Priority - 3-4 Business days
$6.95
International - International DHL Packet Plus - 8-16 Business Days
(Åland Islands, Albania, Andorra, Anguilla, Armenia, Austria, Belarus, Belgium, British Indian Ocean Territory, Bulgaria, Christmas Island, Cocos (Keeling) Islands, Croatia, Cyprus, Côte d’Ivoire, Denmark, Eritrea, Falkland Islands, Finland, France, French Guiana, French Southern Territories, Georgia, Germany, Gibraltar, Greece, Greenland, Guernsey, Vatican City, Hungary, Iceland, Indonesia, Ireland, Isle of Man, Italy, Japan, Jersey, Latvia, Liechtenstein, Lithuania, North Macedonia, Malta, Mayotte, Monaco, Montserrat, Nauru, Netherlands, Niue, Norfolk Island, Norway, Palestinian Territories, Pitcairn Islands, Poland, Portugal, Réunion, St. Barthélemy, St. Martin, St. Pierre & Miquelon, San Marino, São Tomé & Príncipe, Serbia, Singapore, Slovenia, South Georgia & South Sandwich Islands, Svalbard & Jan Mayen, Sweden, Switzerland, Tokelau, Turkmenistan, United Kingdom, U.S. Outlying Islands, Vietnam, British Virgin Islands, Turkey, Mexico, Colombia, Czechia, Dominican Republic, Estonia, Fiji, Israel, Laos, Luxembourg, Montenegro, Namibia, Oman, Peru, Qatar, Saudi Arabia, Sri Lanka, Thailand, Trinidad & Tobago, United Arab Emirates, South Korea)$9.00
International - International DHL Packet Plus - 8-16 Business Days
(Canada, Australia)$11.00
International - International DHL Packet Plus - 8-16 Business Days
(Bahrain, Brazil, India, Kuwait, Malaysia, Myanmar (Burma), New Zealand, Slovakia )$15.00
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What method is used for shipping?
We ship using United State Postal Service most of the time. Certain International orders may be sent using various couriers depending on the situation.
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Do you ship Worldwide?
As of September 24th 2017 we have stopped shipping to selected countries as some services do not meet our shipping standards.
Please refer to this list of countries and regions that we are not shipping to:
Afghanistan, Algeria, Angola, Antigua & Barbuda, Argentina, Aruba, Ascension Island, Azerbaijan, Bahamas, Bangladesh, Barbados, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia & Herzegovina, Botswana, Brunei, Burkina Faso, Burundi, Cambodia, Cameroon, Cape Verde, Caribbean Netherlands, Cayman Islands, Central African Republic, Chad, Chile, China, Comoros, Congo - Brazzaville, Congo - Kinshasa, Cook Islands, Costa Rica, Curaçao, Djibouti, Dominica, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eswatini, Ethiopia, Faroe Islands, French Polynesia, Gabon, Gambia, Ghana, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong SAR, Iraq, Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Lebanon, Lesotho, Liberia, Libya, Macao SAR, Madagascar, Malawi, Maldives, Mali, Martinique, Mauritania, Mauritius, Moldova, Mongolia, Morocco, Mozambique, Nepal, New Caledonia, Nicaragua, Niger, Nigeria, Pakistan, Panama, Papua New Guinea, Paraguay, Philippines, Romania, Russia, Rwanda, Samoa, Senegal, Seychelles, Sierra Leone, Sint Maarten, Solomon Islands, Somalia, South Africa, South Sudan, Spain, St. Helena, St. Kitts & Nevis, St. Lucia, St. Vincent & Grenadines, Sudan, Suriname, Taiwan, Tajikistan, Tanzania, Timor-Leste, Togo, Tonga, Tristan da Cunha, Tunisia, Turks & Caicos Islands, Tuvalu, Uganda, Uruguay, Uzbekistan, Vanuatu, Venezuela, Wallis & Futuna, Western Sahara, Yemen, Zambia, Zimbabwe -
Do you ship to P.O. boxes?
Yes we do (we prefer it!), since we usually ship out by postal service.
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Do you ship to APO/FPO addresses?
You betcha.