FAQ
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What are the average delivery times?
USA Domestic Shipments*: Standard rate shipments take 5-6 business days (weekends excluded). Expedited shipments take 3-4 business days (weekends excluded).
International Shipments*: All standard rate shipments take 2-4 weeks (customs clearance can drive delivery times up to 4 weeks). All expedited shipments take 4-6 business days (weekends excluded).
*Currently, there are shipping delays in certain locations as precautionary measures are taken during the Covid-19 pandemic. If your area is experiencing shipping delays, we ask that you wait just a little longer after your provided estimate more as delivery staff sorts through this matter. Thank you for your patience. -
When will I receive my order?
Shipping within the US takes about 5-6 Business days after shipping out. International deliveries vary and are estimated at two to three weeks for delivery. Delivery to some countries may take up to four weeks due to uncontrollable custom clearance delays.
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How much do you charge for shipping?
Shipping Method
Costs
U.S. - DHL SmartMail Parcel Expedited (Orders $50 and over) - 5-6 Business days*
FREE
U.S. - DHL SmartMail Parcel Expedited (Orders under $50) - 5-6 Business days*
$4.95
U.S. - USPS Commercial Plus Priority - 3-4 Business days*
$6.95
International - International DHL Packet Plus - 8-16 Business Days*
$7.50
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What method is used for shipping?
We ship using United State Postal Service most of the time. Certain International orders may be sent using various couriers depending on the situation.
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Do you ship Worldwide?
As of September 24th 2017 we have stopped shipping to selected countries as some services do not meet our shipping standards.
Please refer to this list of countries that we are not shipping to: Algeria, Costa Rica, Kazakhstan, Philippines, Romania, Russia, South Africa, Tunisia, Bonaire, Sint Eustatius and Saba, Guatemala, Hong Kong, South Sudan, Taiwan. -
Do you ship to P.O. boxes?
Yes we do (we prefer it!), since we usually ship out by postal service.
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Do you ship to APO/FPO addresses?
You betcha.